General Manager

General Manager | Specialty Building Materials Dealer | TN – open to relocation

EXECUTIVE PROFILE

Accomplished General Manager with 17+ years in building materials distribution, specializing in branch turnarounds and P&L growth. Proven track record of transforming underperforming locations into award-winning profit centers while building high-performing sales and operations teams. Serves contractor customers in the residential and commercial construction markets, delivering comprehensive building materials solutions.

KEY ACCOMPLISHMENTS

Branch Operations & P&L Management

• Scaled revenue 139% from $6.82M to $16.3M while expanding gross margin +4.8 points
• Transformed loss-making branch from -$150K to +$1.04M profit in one year
• Achieved +24% YoY sales growth at 25% gross profit margins
• Increased district EBITA from $2.38M to $2.54M (+6.7%)

Sales Leadership & Customer Development

• Implemented contractor-focused sales management programs driving +30% sales growth
• Achieved online lead conversion rates 23% above national average
• Boosted sales center performance from $840K to $910K with +1.8 point margin improvement
• Maintained customer engagement rating of 9.8/10

Team Development & Operations Excellence

• Built succession bench strength and developed high-performing inside/outside sales teams
• Implemented two-stage order checking systems and KPI scoreboards (OTIF, mis-picks, claims)
• Mentored inside sales rep who was promoted to GM role in different market